VoiceClub — Privacy Policy
DRAFT for review — have counsel review before public launch.
1. Who we are
VoiceClub is a live-voice and messaging app. Contact: rachid.ouaalit@hotmail.com.
2. Data we process
- Account: email, callsign (display name), optional profile photo, and a stable internal voice id used to route audio and enforce blocks.
- Social: your friends, direct messages, and presence (online status and the public room you're in, visible only to your friends).
- Technical: a push-notification token (if enabled) and basic server logs (e.g. IP address) needed to operate and protect the service.
- Advertising (free tier only): a device advertising identifier and related ad data, processed with your consent — see §6.
3. Live audio
Real-time audio in rooms is transmitted through our voice provider (Agora) and is not recorded or stored by us. Audio may be routed via servers outside the EU (see §7).
4. Why we process it (legal bases)
- To provide the service you asked for (performance of a contract).
- To keep the service safe — anti-abuse, blocking, reporting (legitimate interest).
- To send push notifications, and to show personalised ads, where you give consent.
5. Sharing / processors
We use Supabase (EU/Frankfurt — database, authentication), Agora (real-time audio), Expo (push delivery), and Google AdMob (advertising, free tier only). We do not sell your data.
6. Advertising
For users on the free tier we show ads via Google AdMob. To do this, Google and its partners may collect and use device identifiers (such as the advertising ID) and related data to select, deliver, and measure ads. In the EEA/UK we ask for your consent first (a consent form shown when you open the app), and on iOS we ask for App Tracking Transparency permission — you can decline and still use VoiceClub (you'll see non-personalised ads instead). Premium members, and users within a rewarded ad-free window, see no ads at all. Learn how Google uses data from apps that use its services: policies.google.com/technologies/partner-sites.
7. International transfers
Our database is hosted in the EU. The voice and advertising providers may process audio/connection or ad data outside the EU; we rely on appropriate safeguards where required.
8. Retention
Direct messages ~180 days, inactive push tokens ~90 days, resolved reports ~90 days. Account data is kept until you delete your account.
9. Your rights
Access, correct, delete, and object to certain processing. You can change your ad-consent choice on iOS via system Settings, and delete your account and data in-app via Profile → Delete account. For other rights, contact rachid.ouaalit@hotmail.com.
10. Children
VoiceClub is not intended for children under 16 (or the minimum age in your country).
11. Changes
We'll update this policy as the app evolves and note the date above.